Shipping policy

Delivery timeframes vary depending on your location and the nature of the product. Larger furniture and oversized pieces may require additional handling time or specialised freight services.

Once your order has been dispatched, tracking details will be provided where applicable.

While we do our best to ensure timely delivery, delays caused by freight providers, weather events or circumstances beyond our control may occasionally occur.

If your item arrives damaged, please contact us within 48 hours of delivery with photographs so we can assist promptly.

For any shipping enquiries, please contact us at info@porticoservices.com.au